What is a terpene? Terpenes, sometimes referred to as “terps”, are aromatic compounds found in plants including cannabis. While only a handful make up a majority of most cannabis terpene profiles, there are over 100 different terpenes found in cannabis plants. Each cannabis strain has a unique terpene profile. As a result, different cannabis strains have different aroma/flavor profiles as well as different unique effects. That’s right, terpenes affect how you get high.

How do terpenes affect your high? Well, terpenes and other cannabinoids help THC absorb into the body more efficiently and promote a longer lasting high. Smoking pure THC with no other cannabinoids  or terpenes present often leads to a short and shallow high. In addition to this, each terpene has it’s own unique effects on the body. To learn more in depth about what each terpene does, keep reading below.

How long does a cartridge last?

On average, a ½ gram cartridge will last 10 days or ~200 puffs. How long it actually lasts depends on the user.

How does cost of hash oil compare to flower?

It is quite economical, but the answer again varies by usage. It really depends on how often you use it. Many members prefer using the hash oil because it is more discreet and easy to use.

Can I refill a cartridge?

It can be done, but not recommended. The cartridges are intended for use until the hash oil is consumed. We do have members that refill their cartridges with our syringes and have had success. Please note that if you elect to refill a cartridge, you will void the guarantee.

Will elevation or heat affect my cartridge?

Yes. Be sure to keep your cartridge out of direct sunlight, do not leave in your car on warm days. Also we have found major changes in elevation will affect the cartridge. There is a rubber stopper under the tip, this can be removed when traveling by car, just be sure to keep the cartridge in a fully upright position or the oil will leak out, keep the stopper in a safe place and restore it properly before using it again.

My cartridge is leaking, what should I do?

Immediately remove the cartridge from the battery, then clean the connection with a q-tip and rubbing alcohol. Place the faulty cartridge back into original package and contact us.

Why does the oil change color?

It is normal for the oil to darken as it is repeatedly heated and cooled. Just like a joint that is lit multiple times, the color and the taste will change over time. Our cartridges are best consumed within a 30 day period once ignited.

Return Policy

If the cartridge has a manufacturers error then we will exchange the faulty cartridge if it is more than 3/4 full with the original packaging and receipt with in 10 days of purchase. Cartridges can only be returned to the Cinder location that they were originally purchased at. Please call any Cinder location for trouble shooting over the phone, or bring in your cartridge within 10 days of purchase and we would love to help you.

Cartridges roughly “go bad” around 2 years from the manufacture date. They will not “go bad”, however they may lose their efficacy over time. Below are some helpful tips to try if your vape cart is not working properly or stops working.

• Charge your battery: Before using a new cartridge, you’ll want to make sure your battery is adequately charged. Attach your battery to the charger and wait until the indicator light shows that it’s fully charged.
• Attach the cartridge: Remove all packaging and attach the cartridge by screwing it onto the battery. Make sure the unit is snuggly and properly connected. If you have a magnetic battery drop it in the battery.
• Activate the battery: Some batteries turn on automatically, while others require 5 taps of the button to activate. Batteries usually have a light that turns on when the button is pressed, letting you know that the unit is turned on.
• Press and inhale: Hold down the button on your battery while inhaling softly through the mouthpiece of the cartridge. You should see the battery light up and begin to feel vapor entering your lungs. You’ll also see amounts of vapor when exhaling, which lets you know the unit is working properly. 
• Keep your unit clean: The threading on your cartridge and battery must be clean to ensure a firm connection when attached. Carefully using a q-tip with rubbing alcohol is the best way to clean these small parts. It’s important to avoid water exposure, which can damage your battery and also doesn’t work well for cleaning cannabis resin.
• Don’t overheat: If the unit stops working, it might be too hot. Prolonged activation of the battery can cause it to shut down. An overheated unit can also damage the cannabis oil inside the unit. 
• Understand your battery: Knowing the features of your battery will help get the best results and troubleshoot when necessary. Most batteries will blink when they need to be recharged or they’ve become overheated. If your battery is blinking or its light changes color, the device is communicating something to you about its current condition.
• Store properly: For best results, cartridges should be stored away from bright light and extreme temperatures. Reapplying any caps or containers that came with the cartridge is recommended. Be sure to store your cartridge upright to avoid any leaking or uneven distribution of oil. Keep in mind that cartridges can sometimes work effectively for months after purchase, but performance will be strongest if used within a few weeks of purchase. When using an older cartridge, try warming it for a few minutes before use to loosen up the cannabis oil.

BATTERY TIPS

• Charge your battery in 30 minute to 1 hour intervals to avoid overcharging.

• Do not let your battery die completely.

• Use the charger and/or cable that came packaged with your vape pen. Different units sometimes run on higher voltages, and too much of a charge could cause your pen to overheat or even explode.

• Do not use your battery when it is low, this can lead to shorts, battery death, or other defects.

• The most common voltage range found on 510 thread batteries is 3.3v – 4.8v. In general, most slim vape pens will be in the lower 3.3v range

• mAh means milliamp hour and is a unit that measures (electric) power over time. A higher number means that the battery can store more energy. Most standard pens are a 500 mA

Initiative 502 legalized cannabis use for adults, however, there are still a number of restrictions. It is important for you to be aware of the following laws:

Age Limit – Only adults age 21 and older can purchase and possess cannabis.

Purchase Limits – Adults age 21 and over can purchase up to one ounce of usable cannabis (flower), 16 ounces of cannabis-infused edibles in solid form, 72 ounces in liquid form, and 7 grams of cannabis concentrates.

Buying and Selling – Cannabis can only be sold and purchased at state-licensed retail stores. A valid photo ID is required, and no one under 21 is allowed on the retail premises. Many retail cannabis stores only accept cash (Cinder is one of them).

Public Use – It is illegal to consume cannabis in view of the public.

Driving – It is illegal to drive under the influence of cannabis. Having more than 5 nano-grams of active THC per milliliter of blood will result in significant legal penalties.

Travel – It is illegal to take cannabis outside of Washington. Doing so will result in significant legal penalties.

Source: https://lcb.wa.gov/mj-education/know-the-law