Looking for some basic help to get you started on your new cannabis journey? Well, look no more! We’ve compiled a crash course on what you need to go from dazed and confused to Cheech and Chong in no time.


Also known as marijuana, Cannabis is a plant and a psychoactive drug. Tetrahydrocannabinol (THC) is the main psychoactive compound, but THC is only one of the 483 compounds found in the plant.

Sativa - The Head High

A subspecies of cannabis, Cannabis Sativa is a tall and slender plant. When consumed, the characteristics of Sativa are generally uplifting and euphoric. With some going as far as calling Sativa, “the day time weed.”

Indica - The Body High

Another subspecies of cannabis, Indica is a shorter, bushier plant. When consumed, Indica is sometimes reported to have a heavier, more relaxing effect on the body. Indica is often referred to as “the night time weed.”

Cannabidiol - CBD

Cannabidiol or CBD, is, like THC, a chemical compound found in cannabis plants. But unlike THC, CBD is non-psychoactive. CBD is a terrific option for people who want the benefits of cannabis without the accompaniment of a high, or at least a milder high.



Cartridges roughly “go bad” around 2 years from the manufacture date. They will not “go bad”, however they may lose their efficacy over time. Below are some helpful tips to try if your vape cart is not working properly or stops working.

  • Charge your battery: Before using a new cartridge, you’ll want to make sure your battery is adequately charged. Attach your battery to the charger and wait until the indicator light shows that it’s fully charged.
  • Attach the cartridge: Remove all packaging and attach the cartridge by screwing it onto the battery. Make sure the unit is snuggly and properly connected. If you have a magnetic battery drop it in the battery.
  • Activate the battery: Some batteries turn on automatically, while others require 5 taps of the button to activate. Batteries usually have a light that turns on when the button is pressed, letting you know that the unit is turned on.
  • Press and inhale: Hold down the button on your battery while inhaling softly through the mouthpiece of the cartridge. You should see the battery light up and begin to feel vapor entering your lungs. You’ll also see amounts of vapor when exhaling, which lets you know the unit is working properly. 
  • Keep your unit clean: the threading on your cartridge and battery must be clean to ensure a firm connection when attached. Carefully using a q-tip with rubbing alcohol is the best way to clean these small parts. It’s important to avoid water exposure, which can damage your battery and also doesn’t work well for cleaning cannabis resin.
  • Don’t overheat: If the unit stops working, it might be too hot. Prolonged activation of the battery can cause it to shut down. An overheated unit can also damage the cannabis oil inside the unit. 
  • Understand your battery: Knowing the features of your battery will help get the best results and troubleshoot when necessary. Most batteries will blink when they need to be recharged or they’ve become overheated. If your battery is blinking or its light changes color, the device is communicating something to you about its current condition.
  • Store properly: For best results, cartridges should be stored away from bright light and extreme temperatures. Reapplying any caps or containers that came with the cartridge is recommended. Keep in mind that cartridges can sometimes work effectively for months after purchase, but performance will be strongest if used within a few weeks of purchase. When using an older cartridge, try warming it for a few minutes before use to loosen up the cannabis oil.



  • Short burst charging is the most highly recommended method for the majority of batteries. This means batteries should charge for 30 minutes to an hour to help extend the over all life of the battery. It is also recommended to charge batteries often rather than letting them go dead. Overcharging the battery can damage its capacity.

  • It is recommended to use the charger and/or cable that came packaged with your vape pen. Different units sometimes run on higher voltages, and too much of a charge could cause your pen to overheat or even explode.

  • Attempting to use your vape pen when it is in a low-battery state could lead to shorts, battery death, or other defects.

  • The most common voltage range found on 510 thread batteries is 3.3v – 4.8v. In general, most slim vape pens will be in the lower 3.3v range

  • mAh means milliamp hour and is a unit that measures (electric) power over time. A higher number means that the battery can store more energy. Most standard pens are a 500 mA



How long does a cartridge last?

On average, a ½ gram cartridge will last 10 days or ~200 puffs. How long it actually lasts depends on the user.

How does cost of Hash Oil compare to Flower?

It is quite economical, but the answer again varies by usage. It really depends on how often you use it. Many members prefer using the hash oil because it is more discreet and easy to use.

Can I refill a cartridge?

It can be done, but not recommended. The cartridges are intended for use until the hash oil is consumed. We do have members that refill their cartridges with our syringes and have had success. Please note that if you elect to refill a cartridge, you will void the guarantee.

Will elevation or heat affect my cartridge?
Yes. Be sure to keep your cartridge out of direct sunlight, do not leave in your car on warm days. Also we have found major changes in elevation will affect the cartridge. There is a rubber stopper under the tip, this can be removed when traveling by car, just be sure to keep the cartridge in a fully upright position or the oil will leak out, keep the stopper in a safe place and restore it properly before using it again.

My cartridge is leaking, what should I do?
Immediately remove the cartridge from the battery, then clean the connection with a q-tip and rubbing alcohol. Place the faulty cartridge back into original package and contact us.

Why does the oil change color?
It is normal for the oil to darken as it is repeatedly heated and cooled. Just like a joint that is lit multiple times, the color and the taste will change over time. Our cartridges are best consumed within a 30 day period once ignited.

Return Policy

If the cartridge has a manufacturers error then we will exchange the faulty cartridge more than 3/4 full with the original packaging and receipt with in 10 days of purchase. Even though Cinder has multiple locations unfortunately we may only return products to the store they were originally purchased from. Please call any cinder location for trouble shooting over the phone, or bring in your cartridge within 10 days of purchase and we would love to help you.



Initiative 502 legalized marijuana use for adults, however, there are still a number of restrictions. It is important for you to be aware of the following laws:

Age Limit – Only adults age 21 and older can purchase and possess marijuana.

Purchase Limits – Adults age 21 and over can purchase up to one ounce of useable marijuana (the harvested flowers, or “bud”), 16 ounces of marijuana-infused edibles in solid form, 72 ounces in liquid form, and 7 grams of marijuana concentrates.

Buying and Selling – Marijuana can only be sold and purchased at state-licensed retail stores. A valid photo ID is required, and no one under 21 is allowed on the retail premises. Many retail marijuana stores only accept cash

Public Use – It is illegal to consume marijuana in view of the public.

Driving – It is illegal to drive under the influence of marijuana if you have more than 5 nanograms of active THC per milliliter of blood. Doing so may result in significant legal penalties

Travel – It is illegal to take marijuana outside of Washington. Doing so may result in significant legal penalties.


Terpenes are organic compounds found in cannabis and every plant on this earth. There are over 100 different terpenes found in the cannabis plant and each strain has a unique profile. Each individual terpene is associated with unique effects. Some promote relaxation and calmness, while others promote focus and clarity. Linalool, for example, is believed to be relaxing whereas limonene elevates mood. The individual terpene profile in each strain influences the “high” one experiences due to the synergy of the compounds in that flower.

Did you know that without terpenes and other cannabinoids, a THC-only high does not last that long? Terpenes help THC absorb in the body more efficiently and promote a longer-lasting high. Not to mention a more pleasant experience and better taste.


Common Terpenes 




Myrcene (or β-myrcene) is a terpene that occurs often in highly fragrant plants and herbs such as mangoes, hops, bay leaves, thyme, lemongrass, and basil. The aroma is musky and clove-like. Myrcene is produced by numerous cannabis strains and has sedative effects when in concentrations of .5% or more. While strains like Pure Kush, White Widow, and Himalayan Gold frequently display pronounced concentrations of myrcene, these terpene levels can vary from grower to grower and plant to plant.






Linalool is a naturally occurring terpene found in many flowers and spices including lavender and coriander. It gives off a complex yet delicate floral aroma, and while its effects are relaxing and peaceful. Humans have inhaled the scent of certain plants, including many containing linalools, since ancient times. Strains that frequently display high levels of linalool include Amnesia Haze, Lavender Kush, and LA Confidential






Limonene is an abundant cannabis terpene with an unmistakable citrus aroma, most commonly resembling tangerine, grapefruit, and lemon.  Also found in high concentrations in the rinds of citrus fruits, limonene is often used in cosmetics, household cleaners, and as flavoring agents in food.  Effects are typically uplifting, happy, and euphoric. Limonene can be found in many strains including Super Lemon Haze, Grapefruit, and Sour Diesel.






Pinene (or α-pinene) is found in cannabis that smells a lot like–you guessed it–a forest of pine trees. It can also be found in conifer trees, orange peels, turpentine, pine needles, rosemary, dill, basil, and parsley. Strains typically high in pinene include Jack Herer, Blue Dream, and Dutch Treat. Pinene is uplifting, focused, alert, and refreshing.






Caryophyllene, also known as beta-caryophyllene, is a primary terpene responsible for the spicy or peppery aroma found in several cannabis strains. Caryophyllene is also found in black pepper, oregano, cloves, basil, and rosemary. Caryophyllene is the only known terpene to also display characteristics of a cannabinoid, such as THC and CBD, by directly interacting with the CB2 receptor in the endocannabinoid system.






Humulene is great terpene to start with because you are likely already familiar with it. It’s found in abundance in hops, a principal ingredient of beer, especially IPA’s. In fact, its name is derived from the Latin name for brewing hops, Humulus Lupulus, and has a distinctive hoppy, woody and earthy aroma. It’s also found in sage, ginseng, and ginger. Strains high in humulene include Headband, Thin Mint GSC, and Bubba Kush.


The entourage effect exemplifies the combined effects of the various cannabinoids and terpenes found in a particular cannabis strain.

A good example of a literal entourage is a baseball team. The team travels and works together, but each player has their own special set of skills. The effectiveness of a team depends on how skilled each player is at their particular position. A baseball team can have the best pitcher in the world, but if the other positions aren’t covered, you have a losing team.

The same is true of cannabis strains. Although each cannabinoid and each terpene has its own particular effects, the combination of these can produce an overall effect which is far greater than the sum of its parts. You can have a strain which is high in THC, but without the other active compounds, its effects are actually very limited



The cannabis buds or “Flower” of the plant. 


Pre-rolls, joints, spliffs, and blunts are all terms for a rolled cannabis cigarette.



The highly potent product made from extracting THC and other chemical compounds from the cannabis plant. Oil, wax, dabs, and shatter are part of the litany of words used to describe concentrates. 



A solvent-less extraction method that uses heat and pressure to release the oils in the flower that can be smoked. 


Highly refined oil that is run through many purification processes exposing it to heat and a deep vacuum. Results in a sticky honey-like oil. Terpenes are fractionated out separately and can be reintroduced.

THCA Crystalline

A solid extract that goes through many processes and filters in order to destroy all plant matter. The results are clear crystals that can boast up to 99% THC.   

Nug Run

A hash oil made from whole flower rather than shake and trim.

Live Resin

Cannabis is frozen rather than being cured before extracting and the results are a higher quality product. 


A consistency of concentrate that is shelf stable, easy to work with, and breaks like glass when bent. 


A concentrate that is opaque and typically crumbly or peanut-butter like. It’s usually easy to scoop and good for beginners. 

Sugar Wax

A consistency of concentrate with a grainy texture. This sandy-like oil is easy to scoop unless it’s packed full of terpenes, then it might be a little soupy. 


A cannabinoid concentrated down to its purest form. 


A full plant extract, using all parts of the plant. Made by soaking plant matter in alcohol. Afterward, the plant matter is filtered out. The resulting extract retains a tar-like appearance once the solvents have evaporated. Usually consumed orally.

BHO (Butane Hash Oil)

Made by placing plant matter in a closed column and washing butane over it and then the solvent is recovered. The solvent pulls THC, CBD, and the terpenes. Which is poured out into a thin sheet and placed in a vacuum drying oven.

Afterward, a vacuum drying oven removes any remaining solvents.

C02 Oil

Supercritical fluid extraction removes THC and terpenes from raw cannabis. This solvent and pressure are used to extract cannabinoids and terpenes. Using this solvent, the resulting extract is considered by many to be “cleaner” than butane or propane-derived extracts. This method results in a viscous, oily liquid. Moreover, this oil is frequently found in vaporizer pens and cartridges.

Solvent Free

Solvents were used but are fully purged out of the concentrate, like with distillate.


No solvents were used at any time during the extraction, like with rosin, dry sift, bubble hash, or traditional hash.


The process of converting the acid form (also called “inactive”) cannabinoids such as THCA to THC and CBDA to CBD. It is an essential part of the process if you wish to consume cannabis orally.


The separation trichomes from the marijuana plant. Often referred to as dry sieve hash thanks to the use of screens to facilitate the extraction.


The process of removing residual solvent from a concentrate.

Carb Cap

A piece of glass, quartz, ceramic or titanium that is used to trap the air and activate non-vaporized oil when covered over the nail; Commonly used for quartz bangers and titanium and ceramic domeless nails.


Cinder cares is a testing program designed by the Purchasing Team at Cinder to maintain accountability and transparency about the cannabis products on our shelves with our customers.

Every month we purchase samples from our inventory and send them to a trusted lab for evaluation. When samples come back matching the label, we celebrate! When samples return disputing their label, we problem solve with the producer.

Often in the agricultural industry, the issues are unknown to producers or can be resolved as simply as applying a new, more detailed, label. If we find that we cannot fix the problem, the product will no longer be on Cinder shelves. We had many questions, and very few answers could be provided. It became time to go discover a solution.

Cinder believes in transparency. As a customer, you should have access to easy-to-obtain and straightforward information regarding the products. Due to a lack of state regulations regarding pesticide usage and product testing, we have decided to take it into our own hands to protect our customers and ensure accurate information is shared.

We truly value the relationship of Cannabis in our lives and promise to do our best to provide safe marijuana for you every time you purchase.